Effective Date: [22 July 2019]
Overwrite provides a platform for users in any capacity to post content including but not limited to questions, learning materials, comments, information and any other materials that contribute to user experience on Overwrite.
We will explain the following:
If you join Overwrite as a Content Contributor and/or create a User account, or if you are a Content Contributor by virtue of providing Content to Overwrite. You are a “User”, as further described in the Terms of Service and EULA (whichever is applicable). If you are using Overwrite by (explicit and implicit*) invitation of an Administrator – regardless of whether the Administrator is your employer, another organization, or an individual – that Administrator will determine any additional policies regarding storage, access, modification, deletion, sharing, and retention of user data which applies to your use of Overwrite. *Implicit invitation refers to an Administrator publishing his organisations’ project(s) publicly, allowing any User to access and join the Project(s).
We follow the “what’s yours is yours” guideline, where the creator of the intellectual property owns their own content. This means that you retain all your ownership rights in any Content you upload onto the Overwrite platform.
You license to SILOAM for an indefinite period all patent, trademarks, trade secret, copyright or other proprietary rights in and to such Content for publication on the Overwrite platform.
You grant SILOAM a worldwide, non-exclusive, royalty-free, sub-licensable and transferable license to anonymize, use, prepare derivative works of and display the Content in connection with the Overwrite platform and SILOAM’s (and its successors’ and affiliates’) business, including without limitation for promoting and redistributing part or all of the Overwrite platform (and derivative works thereof) in any media formats and through any media channels.
The above licenses granted by you in Content will terminate within a commercially reasonable time after you remove or delete your Content from Overwrite.
You are required to report personal data breaches to the Supervisory Authority or Administrator or Data Protection Officer no later than 72 hours after becoming aware of any data breach.
You understand and agree that Overwrite may retain, remove, or delete Content, but not display or use Content for purposes other than analytics and internal research.
The above permissions do not apply to Personal Data. Overwrite will not use Personal Data under any circumstances for preparing derivative works or for any purposes other than what has been expressed. Upon your request for deletion, Overwrite will not retain any Personal Data for any purposes.
Content and information submitted by Content Contributors to Overwrite are referred to in this policy as “Content”. Users of the Content are referred to as the “User(s)” and in the context of an organisation through an Administrator. Here are some examples of Content: any data and content created, uploaded, posted, shared or otherwise made available by Content Contributors through the Overwrite platform, and any data and content by Content Contributors and Users including text, photos, sounds, music, videos, audiovisual combinations, interactive features, profile information and anything else entered or uploaded onto Overwrite.
platform. Additionally, names and email addresses may be accessible and downloadable to Administrators of Projects you have joined. § Billing and other information. For Content Contributors and/or Users who provide or purchase Content on Overwrite, our corporate affiliates and third-party payment processors may collect and store your billing address and credit card information on our behalf. Our payment gateway is powered by Stripe Connect. This information is strictly used for billing purposes only. § Services usage information. This is information about how you are accessing and using Overwrite, which may include administrative and support communications with us and information about the projects, people, features, content, links you interact with, and third-party integrations you use (if any). This information is used for internal evaluation on platform interaction patterns, engagement rates and analytics. This may also be used by Overwrite for research and development on the Overwrite product. In the event third parties are involved, all data points are anonymized and aggregated to protect your privacy. § Contact information. With your permission, any contact information you choose to upload is collected when using the Overwrite platform. This information is used only for communications between Overwrite and you, and will not be used as a channel for marketing and corporate communications unless you have consented to being to receiving such communications. This information is accessible by Overwrite and Administrators of Projects you have joined in which you provided this information. § Log data. When you use Overwrite, our servers automatically record information, including information that your browser sends whenever you visit a website or your mobile app sends when you are using it. This log data may include your Internet Protocol address, the address of the web page you visited before using Overwrite, your browser type and settings, the date and time of your use of Overwrite, information about your browser configuration and plug-ins, language preferences, and cookie data. This information is primarily used for internal purposes, such as establishing usage patterns, troubleshooting, interaction patterns and product development. This information may be shared with third parties to facilitate co-development or troubleshooting. In the event third parties are involved, all data points are anonymized and aggregated to protect your privacy. § Device information. We may collect information about the device you are using Overwrite on, including what type of device it is, what operating system you are using, device settings, application IDs, unique device identifiers, and crash data. Whether we collect some or all of this information often depends on what type of device you are using and its settings. This information is primarily used for internal purposes, such as establishing usage patterns, troubleshooting, interaction patterns and product development. This information may be shared with third parties to facilitate co-development or troubleshooting. In the event third parties are involved, all data points are anonymized and aggregated to protect your privacy. § Geo-location information. Precise GPS location from mobile devices is collected only with your permission. WiFi and IP addresses received from your browser or device may be used to determine approximate location. This information is used to enable certain functionalities of the Overwrite platform. This information is also used for internal purposes, such as establishing usage patterns, troubleshooting, interaction patterns and product development. This information may be shared with third-parties to facilitate co-development or troubleshooting. In the event third parties are involved, all data points are anonymized and aggregated to protect your privacy. § Services integrations. If, when using Overwrite, you integrate with a third-party service, we will connect that service to ours. The third-party provider of the integration may share certain information about your account with Overwrite. However, we do not receive or store your passwords for any of these third-party services. § Third-party data. Overwrite may also receive information from affiliates in our corporate group, our partners, or others that we use to improve Overwrite. This might be aggregate level information, such as which IP addresses go with which zip codes, or it might be more specific information, such as the performance of an online marketing or email campaign.
How we use your information We use your information to provide and improve Overwrite and the Overwrite platform. Content Overwrite may access and use Content as reasonably to: § provide, maintain and improve Overwrite; § prevent or address service, security, technical issues or at a Content Contributor, an Administrator’s or User’s request in connection with customer support matters; § comply with the law Other information We use other kinds of information in providing Overwrite, specifically: § To understand and improve Overwrite. We carry out research and analyze trends to better understand how users are interacting with Overwrite and improve on feedback. § To communicate with you by: 1. Responding to your requests. If you contact us with a problem or question, we will use your information to respond. 2. Sending emails and Overwrite-related messages. We may send you emails and messages as necessary for the full functionality and performance of the Overwrite platform as intended. We may also contact you to inform you about changes in the Overwrite platform,
Overwrite offerings, and important Overwrite-related notices, such as security and fraud notices. These emails and messages are considered part of the Overwrite platform. § Billing and account management. We use account data to administer accounts and keep track of billing and payments. This information is also used to communicate with you for invoicing and payment matters. § Marketing and corporate communications. We may need to contact you for marketing and corporate communications such as product updates, new offerings and promotions. Upon your explicit consent, we may also use your information to send marketing collaterals or for advertising purposes. You can also opt out of these at any time. § Security and keeping your information safe. We work hard to keep the Overwrite platform secure and to prevent abuse and fraud. From time to time, your information may be accessed by personnel of Overwrite to facilitate this process.
Your choices Content Administrators may control your access to the Overwrite platform, enable or disable third-party integrations, vote, share, and moderate User Completions and User Comments and these choices and instructions may result in the access, use, disclosure, modification, or deletion of certain or all Content. Invitations to the Overwrite Platform When an Administrator (usually for corporate Users) invites someone to join the Overwrite platform through a project, the Administrator’s name may will be disclosed in the invitation message sent to the email address of the invited individual. This information is necessary to ensure the invitee knows who has contacted them, and to ensure that the invitee knows the invitation has been sent by a trusted person in order to make an informed decision to join the Project. Deleting of Personal Information At any given time, if you do not wish to share your information, you may delete your account by: § Contacting our Data Protection Officer at email@example.com You will be required to specify the email address registered to your account, full name, and any additional information to facilitate identification and deletion of your Personal Data. Our Data Protection Officer will contact you regarding your request. By deleting your account, all personal information associated with your profile including but not limited to name, address, phone number, credit card details will be permanently deleted, without undue delay. However, you may indicate that you wish to remain in our mailing list by email, as Overwrite is constantly updating interesting and stimulating Content and offering new and improved product recommendations.
Other information If you have any questions about your information, our use of this information, your rights or anything pertaining to your data and how its managed, reach out to us at firstname.lastname@example.org
Other Choices In addition, the browser you use may provide you with the ability to control cookies or other types of local data storage. Your mobile device may provide you with choices around how and whether location or other data is collected and shared. Overwrite does not control these choices, or default settings, which are offered by makers of your browser or mobile device operating system.
Content Overwrite may share anonymized and collected Content with parties including: § Third-party service providers and agents. We may engage third-party companies or individuals such as consultancies or training providers to process Content. § Third-party integrations. Overwrite may, on an Administrator’s behalf, share Content with the provider of an integration added by the Administrator. Overwrite is not responsible for how the provider of an integration may collect, use, and share Content as this is subject to the privacy policies of those providers.
Other information Overwrite may share other information as follows: § About Users with the Content Contributor Administrator. There may be times when you, as a User, will contact Overwrite to help resolve an issue specific to a project you have joined. In order to help resolve the issue, we may anonymize and share your concerns with the related
Other types of disclosure Overwrite may share or disclose Content and Personal Data as follows: § During changes to our business structure. This includes but is not limited to a merger, acquisition, bankruptcy, dissolution, reorganization, sale of some or all of SILOAM’s assets, financing, acquisition of all or a portion of our business, a similar transaction or proceeding, or steps in contemplation of such activities (e.g. due diligence). In such an event, we will contact you and inform you of the impending data transfer and we will provide a reasonable timeframe for you to withdraw your Personal Data should you wish to do so. § To comply with laws. To comply with legal or regulatory requirements and to respond to lawful requests, court orders and legal proceedings. § To enforce the rights of all stakeholders, prevent fraud and for safety. To protect and defend the rights, property, or safety of Overwrite, our users or third-parties, including enforcing contracts or policies, or in connection with investigating and preventing fraud.
We may occasionally disclose or use anonymized and aggregated information; for instance, information may be shared with our partners or affiliates for business or research purposes involving data points, or partnering with research firm or academics to explore questions about enhancing Overwrite and its potential.
Security, Accountability and Governance We take various steps to protect information you provide to us from loss, misuse, and unauthorized access or disclosure. These steps take into account the sensitivity of the information we collect, process and store, and the current state of technology. You shall maintain a written record of processing activities carried out. Overwrite implement appropriate measures to:- • ensure that only personal data that is necessary for the specific purpose is processed; • an assessment of the impact of processing on the protection of personal data in certain circumstances (particularly new technologies) is likely to result in high risk to the rights and freedom of individuals; and • appoint / designate a Data Protection Officer if required, to monitor, review and assess your data processing procedures, aiming to minimize date processing and retention of data, and building in safeguards. Our Data Protection Officer shall notify you on becoming aware of any personal data breach without undue delay.
External Websites Overwrite does not take any responsibility for the content and privacy policies of any external website linked through the Overwrite platform. We advise you to click on any external links at your own discretion and to take note of the privacy policies on such external websites to protect yourself.
Data Breach Notification In the case of a personal date breach, the User must:- a) Notify Us and/or the Administrator without undue delay, but not later than 72 hours where feasible; and
b) Notify the individual without undue delay, if the personal data breach is likely to result in a high risk to the rights of the User, in appropriate circumstances.